About Us

The people behind calmer care journeys.

LuvviCare exists for one reason: to help families stay connected, informed, and supported throughout their child’s care journey while away from home.

Management

A team combining frontline clinical experience with decades of experience building secure healthcare technology.

Daniel Mercer

Daniel Mercer

Managing Director

Former healthcare technology executive with more than 25 years of experience leading digital health, hospital technology, and patient engagement initiatives across North America and Europe. Guides LuvviCare’s strategy, growth, partnerships, and mission to strengthen family-centered care while helping hospitals improve the experience of children and families.

Elena Fischer

Elena Fischer

Medical Director

Board-certified neonatologist and former NICU Medical Director with extensive experience in family-centered and developmental care. Guides clinical strategy, medical governance, and partnerships with hospitals and healthcare organizations.

Tiago Hermans

Tiago Hermans

Head of Technology

Healthcare technology leader and NICU parent with more than 25 years of experience designing secure, large-scale platforms in highly regulated environments. Leads platform architecture, cybersecurity, privacy, cloud infrastructure, and the technology roadmap that supports hospitals, clinicians, and families.

Tina Gega

Tina Gega

Head of Family Education & Communications

Tina leads LuvviCare’s family education and communication strategy. She oversees the clinician-reviewed education library—hundreds of articles, videos, and infographics paced by care stage—and ensures every resource is clear, trustworthy, and supportive for families throughout their care journey.

Susan Whitmore, RN, BSN

Susan Whitmore, RN, BSN

Head of Product & Experience

Veteran NICU nurse leader with extensive experience in neonatal care and family-centered practice. Ensures LuvviCare fits real bedside workflows rather than adding to them, helping care teams reduce interruptions while improving family engagement and discharge readiness.

Dr. Stefan Baumann, PhD

Dr. Stefan Baumann, PhD

Director of Research & Evidence

Clinical researcher specializing in neonatal outcomes, family-centered care, and digital health interventions. Leads evidence review, research partnerships, and the scientific framework that informs LuvviCare’s platform and content.

Medical Advisory Board

Independent clinicians and specialists who review LuvviCare’s clinical content, Audio Care practices, educational resources, and family-facing experiences. Their guidance helps ensure the platform remains evidence-based, clinically appropriate, and family-centered.

Dr. Lukas Reinhardt, MD

Dr. Lukas Reinhardt, MD

Neonatologist

Board-certified neonatologist with extensive experience caring for premature and critically ill newborns. Advises on clinical relevance, family-centered care practices, and the safe integration of LuvviCare within neonatal care environments.

Dr. Eleanor Hughes, MBBS

Dr. Eleanor Hughes, MBBS

Pediatrician

Board-certified pediatrician with expertise in child development, family education, and continuity of care beyond hospital discharge. Advises on long-term family support, developmental milestones, and pediatric care pathways.

Maxwell Corrigan, MT-BC, NICU-MT

Maxwell Corrigan, MT-BC, NICU-MT

NICU-Certified Music Therapist

Board-certified music therapist with extensive neonatal experience supporting infants, parents, and care teams. Provides guidance on parent recordings, singing, reading, and the therapeutic use of familiar voices in the NICU.

Artemis Xenick, MT-BC, NICU-MT

Artemis Xenick, MT-BC, NICU-MT

NICU-Certified Music Therapist

NICU-certified music therapist specializing in parent voice, lullabies, and developmentally appropriate bedside audio. Advises on Audio Care content, safe listening practices, and evidence-based audio interventions for hospitalized infants.

Jennifer Chen, PhD, RN

Jennifer Chen, PhD, RN

NICU Nurse & Research Advisor

Experienced NICU nurse and researcher specializing in family-centered care, discharge readiness, and parent engagement. Helps ensure LuvviCare's workflows, education, and tracking tools reflect both evidence and bedside practice.

Sarah Whitfield, RNC

Sarah Whitfield, RNC

NICU Nurse Advisor

Frontline NICU nurse with extensive experience supporting families through complex neonatal journeys. Advises on bedside workflows, communication practices, and practical adoption within busy clinical environments.

Trust is the product

Held to hospital-grade standards

LuvviCare is built for healthcare environments where privacy, security, and reliability matter. Data is encrypted, access-controlled, regionally hosted, and governed by industry-standard security practices.

HIPAAGDPRRegional Hosting

See it in your own unit

Ready to explore a pilot?

Set up a free, sponsor-funded pilot in under 24 hours, or reach out to explore partnership and advisory opportunities.

Sponsor-funded - Free for families - HIPAA and GDPR aligned